Managed monthly support + project-based work
Built for small business, SOHO, and home environments. Serving LA County, Orange County, and Riverside County (remote available after initial setup).
Managed monthly support
Predictable support, proactive improvements, less downtime — with documentation you can actually use.
Starter
- Baseline security (MFA + updates)
- Monthly check-in + health review
- Server/workstation patch cadence
- Backup checks + basic reporting
- Remote support (standard priority)
Standard (Everything in Starter plus…)
- Priority remote support
- M365 / Google Workspace admin support
- Onboarding/offboarding assistance
- Email hardening (SPF/DKIM/DMARC guidance)
- Backup/retention oversight + restore testing schedule
Premium (Everything in Standard plus…)
- Ongoing hardening + periodic security review
- Vendor coordination (ISP/VoIP/software/hardware)
- MDM management (Intune and similar)
- Quarterly strategy review + roadmap
- Network/Wi-Fi tuning and segmentation maintenance
Common managed add-ons
- Proactive monitoring/alerting
- VoIP support + QoS review
- Backup improvements (offsite / immutable options)
- Endpoint baselines (BitLocker/FileVault, AV, admin cleanup)
Project-based work
Fixed-scope or time-and-materials depending on complexity.
Virtualization migrations
- VMware / Hyper-V → Proxmox migrations
- Storage layout planning (ZFS, backups, retention)
- Cutover planning + validation
SAN / NAS
- NAS setup and optimization
- SMB/NFS shares + permissions cleanup
- Performance + capacity planning
Networking (UniFi / Cisco / Netgate)
- Firewall setup (pfSense/Netgate) + rules
- VLAN segmentation + guest/IoT networks
- Wi-Fi redesign, coverage, tuning
Microsoft 365 / Google Workspace
- Tenant setup + cleanup
- Migrations and identity alignment
- MFA rollout + conditional access basics
Backup / retention + security
- 3-2-1 strategy and offsite planning
- Retention policies + restore drills
- Email hardening (SPF/DKIM/DMARC) + phishing basics
Devices, imaging, and MDM
- Computer setup, imaging, and standard baselines
- Mobile Device Management (Intune and similar)
- Remote support tooling + documentation
Ethernet cabling
- Ethernet runs, patch panels, labeling
- Cleanup + organization (racks/closets)
- Testing + handoff documentation
VoIP
- Network readiness + QoS planning
- Small office VoIP setup and support
- Troubleshooting call quality issues
Remote support
- Fast troubleshooting and cleanup
- Security hygiene and device baselines
- Escalate to on-site when needed